Shipping & Returns

Web returns are eligible for exchange, store credit or refund within 10 days of order delivery. This is separate from our retail store return policy, where returns are only eligible for exchange or store credit.

The goods must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Special orders, custom jewelry, fragrances, soaps and skin care are final sale and are not eligible for return.

Any further questions can be directed to sales@mystore.com.

Return Address
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Returned items must be accompanied by a copy of the receipt, indicating the type of return being done (exchange, store credit or refund).

Customers will assume responsibility for return shipping charges. Meadows Medical will not assume responsibility for reimbursement or compensation of return packages lost in transit without proof of delivery to the Meadows Medical returns office.

If all conditions are met, the original form of payment will be credited; if not, all items will be shipped back to the customer with an explanation. Customer incurs all shipping costs for all returned items.

Our jewelry is sold in as is condition. Jewelry, like all material, is susceptible to damage and requires preventative measures and maintenance. It is important to be aware of your jewelry while wearing it and to choose pieces that are appropriate for your lifestyle. We recommend removing all jewelry, especially rings, in situations when abnormal contact is expected.

Items are eligible for repair with reasonable wear and tear for up to 6 months. Reasonable wear and tear will be determined by Meadows Medical.

If an item purchased from Meadows Medical incurs damage, please return it to the store. We will take the item in, review the damage and possible cause with our jeweler, and contact you with an estimate for the repair.